Here you will find resources for operating an organization in a culturally competent manner. Organizers seeking resources to educate staff about cultural competence should visit the Resources for Individuals page.
Description: THHSC is a government organization that partners with other organizations to “eliminate disproportionality and disparities affecting children, families, and disparately impacted individuals.”
Description: Cigna provides a wealth of information for improving cultural competence in healthcare services. The main page lists toolkits, trainings, resources for communicating with patients of different backgrounds and information on studies of health disparities in specific populations.
Description: An organization for current and aspiring nurses of color with more than 100,000 enlisted practitioners.
Description: A nationally recognized list of 15 standards “intended to advance health equity, improve quality, and help eliminate healthcare disparities by providing a blueprint for individuals and health and healthcare organizations to implement culturally and linguistically appropriate services.” The site also provides a guide on how to implement and assess the integration of these standards.
Description: This guide tackles barriers to HIV/AIDS treatment for African Americans that can be more broadly applied to understanding healthcare access disparities. Specific sections include “Barriers to Care”, “Ethics”, “Sensitivity of the Provider”, “Assessment, Facts”, and “Encounters”. Ways in which an understanding of these topics can improve provider’s services to this minority group are discussed.
Description: This guide will help you and your organization provide effective communication and language assistance services to culturally and linguistically diverse individuals.
Description: This webinar describes effective communication strategies, healthcare practices and resources for working with African, African American and Caribbean women.
Description: The National LGBTQ Cancer Network provides a rich and in-depth webinar, toolkit and guidebook tailored specifically for providers. This guidebook has been recognized and promoted by the U.S. Department of Health and Human Services as a means of reducing barriers for LGBTQ access to services.
Description: This database includes a wide collection of succinct study summaries on needs of different minority groups and their healthcare access barriers.
Description: This easy-to-read 123-page primer provides information to improve services to the 30 million Latinos in the U.S., both through organizational modifications and specific one-on-one engagement strategies.
Description: This institute provides an abundant and well thought-out database of resources related to cultural competence.
Description: This 200-page manual encompasses all the major components of cultural competency. This is ideal material for gaining expertise in the field and developing your own training course on cultural competency as an organizer.
Description: Pennsylvania Coalition Against Rape makes a case for ways in which cultural incompetence perpetuates and neglects the issue of sexual victimization. This business plan provides an organizational plan to better serve clients of different cultures who are victims of sexual assault.
Description: This toolkit caters specifically for peer-run organization structures, but has many resources applicable to all mental health programs.
Description: This is a list of interpreter services developed by The New York State Office of Mental Health. These services are specialized for medical organizations, people with disabilities, people who are deaf and generalist providers.
Description: “Culture Cues” is a compilation of 2-page PDFs for clinicians about ways in which different cultures perceive illness, how medical decisions are made, about their norms about touch and how they contend with terminal illness. Populations addressed include Albanians, Chinese, Korean, Latinos, Russians, Somali, Vietnamese and people with hearing impairments. End-of-life suggestions are provided for Latinos, Russians and Vietnamese.
Description: This organization deploys teams to address issues of minority hatred and exclusion. They handle complaints of discrimination, racism and anti-Semitism and monitor extremists and domestic terrorists. This organization collaborates with schools, law enforcement and youth leadership programs and has response teams available to address minority hatred in institutions. Training curricula and discussion blogs are also available.
Contact information for immediate services: (512) 249-7960
Description: This page was developed by the organization FRIENDS to provide educational material and links to further resources for organizations working with children.
Description: This guide explains cultural competency in mental health from its philosophical backbone down to specific practices and attitudes mental health professionals should integrate into their practice. The knowledge and advice imparted is useful for any service provider, not just mental health professionals.
Description: A handbook on ways to manage cultural differences in business interactions.
The handbook defines eight dichotomic classifications of cultural characteristics and provides suggestions for working with each category. These classifications are: achievement versus birthright (attitudes toward status), universalism versus particularism (how lax people are about following rules) relationships versus tasks (goal attitudes) individualism versus collectivism (attitudes towards collaboration and rewards), short-term versus long-term plans (longevity of projects attitudes) indirectness versus directness (how much customs influence communication), expressiveness versus neutral affect (emotional expression), schedule versus flow (level of cultural punctuality).