About one-third of Travis County residents (32%) speak a language other than English at home and 12% speak English less than “very well”, according to 5-year American Community Survey data. In 25% of Spanish-speaking households and 21% of households speaking Asian languages, no one over the age of 14 speaks English very well. Since 2000, the number of residents over the age of 5 who speak English less than “very well” has grown by 41%, compared to 35% growth in the total population over 5 years old.
As a result of previous Work Plan initiatives, CAN conducted a language access survey in January 2015, receiving 121 responses. The survey assessed current language needs and translation/interpretation practices in public agencies and non-profit organizations in the Greater Austin Area. To access a copy of the Language Survey results, click here.
Community Advancement Network (CAN) staff convened a work group consisting of staff from CAN partner agencies and other interested public and private organizations. Work Group members shared best practices and developed shared community standards to increase the quality and availability of translation and interpretation services in the Greater Austin area. The Work Group met for 18 months and developed recommendations for addressing these challenges through increased coordination and collaboration, focusing on best practices and shared community standards to increase the quality and availability of translation and interpretation services.