About:

Since 2014, the Community Advancement Network’s (CAN) Community Council (Council) has been studying the salient elements and key aspects of Person-Centered Care (PCC), the principles underlying it, and the practices that define it in the Austin community. The ultimate aim is to shine a light on the issue and create an actionable framework that defines and gives structure to the concepts. It is hoped that this framework will inform CAN members and the community as a whole on how best to adopt the principles and practices that will advance Austin’s desire to be a Person-Centered Community in keeping with CAN’s tenets of equity and opportunity. Based on a review of the framework by the CAN Community Council and on feedback from community stakeholders the framework was revised. The following are the revised PCC strategies.

In a Person Centered Community:

1. We prioritize the safety and well-being of all children.
2. We provide a safe, welcoming, and supportive environment for employees and the individuals and families we serve.
3. We commit to identifying and eliminating existing inequities, especially for traditionally underserved or marginalized individuals, groups, and communities.
4. We consider the impact that language and culture have on the effectiveness of programs and services.
5. We listen to our employees and the individuals and families we serve, and we give meaningful consideration to their input.
6. We base services on the needs, resources, lives, and schedules of the individuals and families we serve.
7. We build on a person’s strengths, resourcefulness and capabilities and ensure that they are in the driver’s seat of determining which services or assistance they receive.
8. We help people find their voice so that they can advocate for themselves, their families and their community.

Click here to access the full report.